Privacy

Privacy Policy – How pk355 Collects, Uses and Protects Your Data

Your privacy matters to us. This Privacy Policy explains exactly what information pk355 collects when you use our platform, why we collect it, how it is stored, and what rights you have over your own data. Please read it carefully alongside our Terms and Conditions.

Last updated: June 2026
Our Commitments

What pk355 Promises When It Comes to Your Privacy

Before getting into the full policy, here is a plain-language summary of the core commitments pk355 makes to every registered user.

Your Data Stays Secure

pk355 uses industry-standard encryption and access controls to protect your personal information and PKR payment details. Your data is stored securely and access is restricted to authorised personnel only.

We Do Not Sell Your Data

pk355 does not sell, rent or trade your personal information to any third party for marketing purposes. Your name, CNIC details, contact information and payment data belong to you — not to advertisers.

Data Collected for Clear Purposes

Every piece of data pk355 collects has a defined purpose — whether that is operating your account, processing PKR transactions, verifying identity or preventing fraud. We do not collect data beyond what is needed.

You Control Your Data

You have the right to access the data pk355 holds about you, request corrections, and in certain circumstances request deletion. These rights can be exercised by contacting the pk355 support team directly.

Transparent Cookie Usage

pk355 uses cookies to keep your session active and to understand how users navigate the platform. We explain exactly what cookies are used, what they do, and how you can manage them through your browser settings.

Communication Preferences

pk355 may send you account-related notifications and relevant promotional updates. You can manage your communication preferences at any time from your account settings or by contacting support.

Please Note: By registering an account on pk355 and using any of our services, you confirm that you have read and understood this Privacy Policy and agree to the data practices described herein. If you have questions at any point, contact us at [email protected].

1 Who We Are

pk355 is an online sports betting and gaming platform serving Pakistani players. When this Privacy Policy refers to "pk355", "we", "us" or "our", it refers to the operators of the pk355 platform accessible at pk355.onl and all associated subdomains and services.

pk355 operates as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your data is collected and used, and for ensuring it is handled in a way that respects your privacy.

This Privacy Policy applies to all users of the pk355 platform — whether you are a registered account holder, a visitor browsing the site, or someone who has previously held an account. It covers all services offered through pk355 including Sports Betting, Casino, Live Casino and Esports.

2 Data We Collect

pk355 collects personal data in several ways — information you provide directly, information generated through your use of the platform, and in limited cases, information from third parties involved in payment processing or identity verification.

Information you provide directly:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • CNIC or other identity documents submitted during verification
  • Payment method details — including JazzCash account number, Easypaisa number, bank account details or card information
  • Any communications you send to the pk355 support team

Information generated automatically when you use the platform:

  • Your IP address and approximate location
  • Device type, operating system and browser information
  • Login timestamps and session duration
  • Pages viewed, sections accessed and features used within the platform
  • Betting history, casino game activity and transaction records
  • Communication preferences and notification settings
Minimal Collection Principle: pk355 only collects data that is necessary for the purpose it is collected for. We do not request unnecessary personal details and we do not store sensitive document images beyond the period required for verification purposes.

3 How We Use Your Data

The data pk355 collects is used for specific, defined purposes. The table below outlines the main uses and the basis for each:

Purpose Data Used Basis
Creating and managing your account Name, email, mobile, date of birth Contract performance
Identity verification (KYC) CNIC, address, date of birth Legal obligation / platform rules
Processing PKR deposits and withdrawals Payment method details, transaction amounts Contract performance
Fraud prevention and security monitoring IP address, device data, betting patterns Legitimate interest
Customer support Account details, support correspondence Contract performance
Sending account and transactional notifications Email, mobile number Contract performance
Platform analytics and improvement Usage data, session data Legitimate interest
Responsible gaming monitoring Betting frequency, deposit patterns Legal obligation / player protection
Sending promotional communications (where opted in) Email, mobile number Consent

pk355 does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated systems flag an account for review — for example due to suspected fraud or responsible gaming concerns — a member of the pk355 team will review the case before any significant action is taken.

4 Payments and PKR Financial Data

Given that all transactions on pk355 are processed in Pakistani Rupees, the platform works with payment processors that handle PKR transfers through JazzCash, Easypaisa, Raast, bank transfers and card networks. When you make a deposit or withdrawal, your payment details are transmitted to the relevant payment processor using encrypted connections.

pk355 does not store full card numbers or complete mobile wallet credentials on its own servers. Payment data is handled by the payment processor in accordance with their own security standards and is only retained by pk355 in the form necessary to match transactions to accounts and resolve any disputes.

Your PKR transaction history — including deposit amounts, withdrawal requests and bet settlements — is stored as part of your account record and may be reviewed by the pk355 team for account management, fraud prevention and responsible gaming monitoring purposes.

Payment Security: All financial data transmitted between your device and the pk355 platform is protected by TLS encryption. We recommend always using the pk355 platform on a secure, private internet connection — avoid making deposits or withdrawals over public Wi-Fi where possible.

5 Sharing Your Data

pk355 does not sell, rent or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose:

  • Payment processors: Your payment method details are shared with JazzCash, Easypaisa, Raast and other payment service providers solely for the purpose of processing your PKR transactions. These providers operate under their own privacy and security policies.
  • Identity verification providers: When you submit documents for KYC verification, these may be processed by a third-party verification service. Such providers are bound by confidentiality obligations and may only use your data for the verification purpose.
  • Casino and game providers: Some technical data — such as your session token and game activity — is shared with third-party game providers who supply the casino and Live Casino titles available on pk355. These providers do not receive your full personal profile.
  • Legal and regulatory requirements: pk355 may disclose your personal data where required to do so by law, court order or in response to a lawful request from a competent authority. We will only disclose the minimum information necessary to comply with such a requirement.
  • Fraud prevention and security: Where pk355 suspects fraudulent activity, account data may be shared with fraud prevention services or investigated internally. This is done to protect both the platform and its honest users.
  • Business transfers: In the event that pk355 undergoes a merger, acquisition or asset transfer, your data may form part of the transferred assets. You would be notified of any such change and the new entity would be required to honour this Privacy Policy or provide you with a revised one.

In all cases where your data is shared with a third party, pk355 takes reasonable steps to ensure that the receiving party handles your data securely and only for the stated purpose.

6 Cookies and Tracking Technologies

pk355 uses cookies and similar tracking technologies to make the platform function correctly and to understand how users interact with it. A cookie is a small text file placed on your device when you visit the platform. The main types of cookies used on pk355 are described below:

  • Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your language preferences, and enable the bet slip and cashier to work correctly. These cookies cannot be disabled without breaking core platform functionality.
  • Analytics cookies: These help pk355 understand which pages and features are most used, how long users spend on different sections, and where users encounter problems. This data is aggregated and used to improve the platform. No individual user behaviour is singled out for analysis.
  • Preference cookies: These remember settings you have configured within the platform — such as your preferred odds format or notification preferences — so you do not have to reset them each time you log in.
  • Security cookies: These help detect unusual login behaviour, protect against cross-site request forgery and support the platform's fraud monitoring systems.

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies will affect the functionality of the pk355 platform and some features may not work correctly. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

pk355 retains your personal data for as long as your account is active and for a period after account closure as required to meet legal, financial and operational obligations. The general retention periods that apply to different categories of data are as follows:

  • Account registration data (name, contact details, date of birth): retained for the lifetime of your account plus a minimum of five years after account closure.
  • Identity verification documents (CNIC copies, address proofs): retained for the period required to satisfy verification obligations, then securely deleted. You may request confirmation of deletion.
  • Transaction records (PKR deposits, withdrawals, bet history): retained for a minimum of five years to satisfy financial record-keeping requirements.
  • Support correspondence: retained for up to three years after the matter is resolved.
  • Platform usage and analytics data: retained in aggregated or anonymised form indefinitely for platform improvement purposes; individual-level usage data is deleted or anonymised within two years of collection.

When retention periods expire, data is securely deleted or anonymised so that it can no longer be attributed to any individual user. If you request account closure, pk355 will begin the process of removing your active data while retaining only what is legally required as described above.

8 Your Data Rights

As a pk355 user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the pk355 support team at [email protected] with your registered username and a clear description of your request.

Right to Access

You can request a copy of the personal data pk355 holds about you, including your account information, transaction history and any identity documents on file.

Right to Rectification

If any information pk355 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require re-verification.

Right to Deletion

You may request deletion of your personal data. Note that some data must be retained for legal and financial compliance reasons even after an account is closed.

Right to Object

You may object to certain uses of your data — particularly where processing is based on legitimate interests, such as receiving marketing communications from pk355.

Right to Portability

Where technically feasible, you can request a copy of your data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Restrict Processing

In certain circumstances — for example while a complaint is being investigated — you may ask pk355 to restrict how your data is used while the matter is being resolved.

pk355 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure your data is not shared with or deleted at the request of an unauthorised party.

9 Security Measures

Protecting the data of our users is a priority for pk355. The following technical and organisational measures are in place to safeguard your personal and financial information:

  • All data transmitted between your device and the pk355 platform is encrypted using TLS (Transport Layer Security) protocols.
  • Account passwords are stored in hashed form — pk355 staff cannot view your password in plain text. If you forget your password, it must be reset rather than retrieved.
  • Access to personal data within pk355's internal systems is restricted on a need-to-know basis. Staff who do not require access to personal data for their role cannot access it.
  • Payment data is handled in accordance with applicable payment card and mobile money security standards. Full payment credentials are not stored on pk355 servers.
  • pk355 maintains monitoring systems that detect unusual access patterns, multiple failed login attempts and other indicators of potential security incidents.
  • In the event of a data security incident that affects your personal data, pk355 will take immediate steps to contain the incident and will notify affected users as soon as practicable.
Your Role in Security: pk355's security measures are most effective when you play your part too. Use a strong, unique password for your pk355 account, do not share your login details with anyone, and contact support immediately if you notice any unusual activity on your account.

10 Children and Minors

pk355 is strictly an adult platform. The service is intended for users who are 18 years of age or older. pk355 does not knowingly collect personal data from anyone under the age of 18.

During the registration process, users are required to confirm that they are at least 18 years old and to provide a date of birth. Where there is any reason to believe that an account holder may be under 18, the account will be suspended and age verification documentation will be requested before the account can be reactivated.

If a parent or guardian believes that a minor has registered on pk355 or submitted personal data to the platform, please contact the pk355 support team at [email protected] immediately. pk355 will investigate the matter promptly and take appropriate action including account closure and deletion of any collected data if the concern is confirmed.

If you are a parent or guardian and are concerned about a minor accessing the pk355 platform via a shared device, we recommend using parental control software to restrict access to online gaming and betting platforms.

11 Updates to This Privacy Policy

pk355 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data practices, or improvements to the clarity of our explanations. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

Where a change to this Privacy Policy is material — for example a significant new use of your data or a change in how long we retain it — pk355 will notify registered users through a notice displayed on the platform or via the email address registered to your account.

Your continued use of the pk355 platform after a revised Privacy Policy has been communicated constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.

We encourage you to review this Privacy Policy periodically so you remain informed about how your data is being handled.

12 Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how pk355 has handled your personal information, please get in touch with the support team:

Privacy and Data Queries

Contact the pk355 support team at [email protected]. Please include your registered username and describe your query clearly. If your request relates to a specific data right — such as access or deletion — please state this clearly in your message. Identity verification may be required before your request can be processed.

For questions about our betting and account rules, visit the Terms and Conditions page. For responsible gaming tools and guidance, visit our Responsible Gaming page. Common questions are also answered on the FAQ page.

Ready to Join pk355? Your Privacy Is Protected From Day One

Now that you understand how pk355 handles your data, you can register with confidence. Your personal information, CNIC details and PKR payment data are protected from the moment you create your account. Join thousands of Pakistani players betting on Cricket, PSL, T20 internationals, Football, Esports and casino games — all in one place.

pk355 is for adults aged 18 and over. Please bet responsibly and within your personal PKR budget.

Play Responsibly on pk355

pk355 is for adults aged 18 and over. Set a PKR budget before you play, only wager what you can afford to lose, and use the deposit and session limit tools available in your account settings. If gambling is causing stress or financial difficulty, please visit our Responsible Gaming page immediately.